Suppliers: Importing new products into Avasam

Save time and ensure consistency by importing product information from CSV files to create stock

This help article is written for our suppliers and will not be relevant if you are an Avasam seller. To access seller-specific articles, please follow this link.

Creating new products

Creating brand new products requires a product feed file. This contains all the information that Avasam needs to add the product(s) to its catalogue under your supplier account. To use a product feed file, you will need to create an import configuration to ensure Avasam correctly imports the information into the right fields.

Creating a new import configuration

To create a new import configuration for a new import file type or source, you will need an example file to use in the process.

1. In Avasam, open the settings menu.
2. Select 'imports'. 
   
   
   
3. Click on the 'add configuration' button.
4. Provide a name to identify the import by and select the import type 'product basic detail'.
5. You can select either 'FTP' or 'file' from the drop-down list labelled 'type'. 
   
   1. 'FTP ' allows Avasam to access the CSV file from a remote/web file server provided by Avasam. You will be provided with your access details by the Avasam team and will then be able to manually or automatically add your files into this location by completing the following fields:
      1. Server
      2. Port
      3. User name
      4. Password
      5. File path
      6. File name
      7. Use SSL (yes/no)
   2. 'File' allows you to  collect and upload a CSV file from the PC or device you are using at the time. 
      1. Click the 'upload' button.
      2. Locate and select the file, then click 'open'.
   3. Click on the button marked 'analyse and map' to review the fields in the file specified.
   4. A data preview will be loaded. If this shows the data in the file correctly, then move to the field mapping section below it. If not, then contact support via the ticket system.
   5. The left-hand column lists the column headings in the file you uploaded and the right-hand column shows which Avasam field they have been matched to. Avasam will automatically match fields if their name matches the name of the field exactly.
   6. To create a mapping:
      1. 1. Select the name of the CSV heading in the CSV field drop-down.
         2. Select the Avasam field you want to map it to in the map to drop-down list.
         3. Click 'map field' to create the mapping.
         4. Both fields will be removed from the drop-downs, and the list will be updated.
      2. If you want to remove a mapping:
         1. Locate the line in the list of fields.
         2. Click on the 'x' to the right then confirm that you want to delete the mapping.
         3. Both fields will be come available in the relevant drop-down lists.
      3. When you are satisfied that all fields have been mapped, click on the add configuration button before being returned to the 'imports' screen. It will now show your newly-added import configuration. In the 'import type' list. Select 'save' to continue.
   7. The system will either queue and import the new information (If 'file' was selected) or check the FTP folder for a new file.

Reusing an import configuration

If you want to update existing product listings, or add further products using the same file format, you can reuse the same import configuration.

1. In Avasam, open the settings menu.
2. Select 'imports'. 
3. Locate the import configuration you want to use. It should show the status as 'ready to import'.
4. Click on 'ready to import', then locate the relevant file to import (if required) and click on 'open'. Its status will then change to 'import in queue'. 
5. While the file is being imported, you can check its progress by looking at the logs. To do this, click on the logs link. 
6. A list will then be shown that gives you the dates and times the import has been run. Click on 'view' to open the selected import log. 
7. When you have finished reviewing the logs, click 'cancel' to return to the list, and 'cancel' again to return to the main import configurations screen. 

Product feed columns

Categories

The following categories are currently supported by Avasam for use in the category field:

• Adult
• Automotive
• Baby & children
• Computers & electronics
• DIY & tools
• Fashion & lifestyle
• Food & drink
• Health & beauty
• Home & garden
• Jewellery & accessories
• Packaging
• Pet supplies
• PPE
• Sports & outdoors
• Stationery & office supplies