Listing on eBay

You can create listings on your eBay store using information in Avasam.

At present, Avasam does not have an inbuilt listing tool. To list your products on eBay, you will need to export information about the products from Avasam, and then create a listing on your eBay account using a file import. After this, you can link listings to the correct Avasam products and map the shipping services you use to the relevant shipping services in Avasam.

If products and shipping services are not correctly mapped, then corresponding invoices cannot be raised and the orders can't be passed to the supplier for dispatch to the customer.

Exporting product information

You should start by exporting the Full product details file (https://help.avasam.com/knowledge/exporting-basic-product-details). This contains all the information you need to create a listing.

Creating listings on eBay

There are several ways to create listings on eBay. In this article we will be looking at 2 of them:

  1. Merchant Integration Platform
  2. File Exchange

Both require that you have an eBay account. Many find that the Merchant Integration Platform is easier overall, but it may not suit you.

Creating a listing on eBay - Merchant Integration Platform

One option for creating listings on eBay in bulk uses their Merchant Integration Platform. As it uses a single file, many people find this easier. It does require a certain amount of research and preparation, however.

Access the platform through this link, and click 'Get Started'.

The Merchant Integration Platform needs certain Business Policies to be enabled for each of the accounts they will be listing to:

  • Postage Policy
  • Payment Policy
  • Returns Policy
  • Warehouse Location

You may need to opt in to Business Policies to do so. Use this link.

You should use the 'Combined Feed' option. This enables you to pack the information about your products into a single file, rather than needing to create and import several with different parts of the information against the item's SKU. Select this on the feed schema page. You can then upload a file once ready. Samples can be downloaded for reference.

The product information can be exported from Avasam using the full product details export, but you will need to provide information about the sites they are listed on, eBay special features and other eBay-specific options.

Once listed, you should map the products (and the shipping services). This is easier if you use the Avasam SKU for the products.

Creating a listing on eBay - File Exchange

The information exported from Avasam can also be used to create listings for products on eBay through their File Exchange tool

When creating your inventory file, use the Avasam SKU. This will make the mapping much easier. 

You can download the file templates for the different categories from this link (or the equivalent link in the above article). Split your products up to add their details into the correct category and file when creating the files. Where possible, we have worked with suppliers to avoid complications.

If you’re not sure about which category to put something in, then do some research on similar items already listed, and look at how well they are selling – A great product in the wrong category won’t be seen or bought. Don’t make the same mistakes others have, use their work and mistakes to inform your decisions. 

Each category generates the following spreadsheet files:

  • Item specifics category template
  • Item specifics definitions for that template

Use the information from the Avasam exports to build an inventory file by copying and pasting information from the appropriate columns. We would always advise creating and testing an inventory file for a couple of products first to ensure you’re happy with the result.

You will then have a link to upload your file or files(s) after they have been created.

Once listed, you should map the products (and the shipping services). This is easier if you use the Avasam SKU for the products.

Mapping products and shipping services

Once the listings) have been created, you need to link them to Avasam products.You might need to wait a short while for the selling channel to update before clicking ‘download’ to grab all the new listing details. If you used the same SKUs as Avasam, then ‘automap’ will take care of the actual linking. Otherwise you will need to map the listings to products one at a time.

Without mapping the products, your orders cannot be invoiced and fulfilled. In addition, stock levels and prices won’t be updated by Avasam automatically.

You also need to link any shipping services in use on your Amazon listings that you haven't previously mapped. This will also allow orders to be downloaded and invoiced.

Avasam cannot invoice an order if it doesn’t know what the cost of the products and shipping services are. If it can’t invoice them, you can’t pay for them, and they won’t be sent to the supplier for dispatch.

Don't forget to make sure your payment method is setup, because the invoice cannot be paid without an active and correct payment method installed.