Shopify channel integration

Integrating Shopify with Avasam lets you download orders, as well as controlling stock levels and prices.

Avasam can be integrated with one or more Shopify sites to download orders, and update listings with stock levels.

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The list of sales channel integrations has 4 columns:

  • The logo represents the type of channel integration.
  • The type of channel integration.
  • The name of the specific channel integration.
  • The status of the integration - yes/blue is enabled, no/grey is disabled.

New sales channel integration

To create a new sales channel integration:

  1. Open ‘Settings’.
  2. Select ‘Sales channel integration’.
  3. Click the ‘Add sales channel’ button.
  4. Click on the ‘Add’ button next to ‘Shopify’.

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  5. Enter the name for this integration.

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 6. Click ‘Next’ to continue.

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 7. Enter the address of your Shopify website as the ‘Website end point’.
 8. Click ‘Next’.

 9. Authorise your connection with Shopify by clicking ‘Authkey’.

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 10. Click ‘Authkey’.
       a. Enter the email address registered to your Shopify account.

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       b. Click ‘Next’.
       c. Enter your Shopify password.

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       d. Click ‘Log in’.
       e. You’ll see your authorization, before returning to Avasam.
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  11. Click ‘Next’ to continue.

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  12. You will be returned to the sales channel list in Avasam, with a new row added for         your new integration.

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Disable channel integration

When you create new channel integration, it is automatically enabled and active.

To disable the integration to stop it downloading orders and updating listings temporarily:

  1. Open ‘Settings’.
  2. Select ‘Sales channel integration’.
  3. Locate the integrated sales channel to disable.
  4. Click the status switch to toggle it from ‘Yes’/active to ‘No’/disabled.
  5. The channel will be disabled.

Enable channel integration

When you create new channel integration, it is automatically enabled and active. You, or someone else, may temporarily disable it.

To re-enable the integration to resume downloading orders and updating listings:

  1. Open ‘Settings’.
  2. Select ‘Sales channel integration’.
  3. Locate the integrated sales channel to enable.
  4. Click the status switch to toggle it from ‘No’/disabled to ‘Yes’/active.
  5. The channel will be re-enabled.

Remove channel integration

If you no longer wish to have Avasam connected to a sales channel, it can be easily removed. Once deleted, you will need to re-create the integration from scratch should you choose to re-use it.

To remove channel integration:

  1. Open ‘Settings’.
  2. Select ‘Sales channel integration’.
  3. Locate the channel integration you want to remove.
  4. To open the integration, click the name.

 

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  5. Click the red ‘Remove account’ button.

  6. Click ‘OK’ to confirm.

  7. You will be returned to the list of channel integrations.
  • Click ‘Cancel’ if you decide to not delete the integration.
  • If you delete integration and then reintegrate the same channel, the analytics and reports will not recognise orders from the two integrations as being from the same site.

Update/verify channel integration

If Avasam is having issues downloading from updating a sales channel, it can be easily checked. In ‘Settings’, select ‘Sales channel integration’ to ensure that you are connecting to the correct website end point.

To update/verify channel integration:

  1. Locate the channel integration.
  2. Click the name to open the integration.

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  3. Click ‘Reauthorise’.

  4. A new window will open.

  5. Click ‘Authkey’ to request a new token from Shopify.

  6. Click ‘Save’ to apply any updates/changes.

  7. You will be returned to the list of channel integrations.