Wix channel integration

Avasam can be integrated with one or more Wix sites to download orders, confirm order dispatch, and update listings with stock levels.

 

New Wix integration

To create a new Wix integration:

  1. Open Settings.
  2. Select Sales channel integration.
  3. Click the Add sales channel button.
  4. Click on the Add button next to Wix.
  5. You will be directed to use a link to complete the Wix integration outside of Avasam, please copy and paste this into another tab.
    1. Ensure you are logged into your Wix account and store first.
    2. Select your store to integrate.
    3. Agree to the changes it will make.
  6. Click on the box labelled "I understand and accept the above" after opening the link.
  7. Click Next.
  8. Click Next again.
  9. You will be returned to the sales channel list in Avasam, with a row added for your new integration.

Ensure that your channel has stock updates enabled to ensure that your listings don't oversell.

  1. Click on the channel name.
  2. Click on additional settings.
  3. Toggle the switch for stock update to yes.
  4. Click save.

Disable channel integration

When you create a new channel integration, it is automatically enabled and active.

To disable the integration to stop it downloading orders and updating listings temporarily.

  1. Open ‘Settings’.
  2. Select ‘Sales channel integration’.
  3. Locate the integrated sales channel to disable.
  4. Click the status switch to toggle it from ‘Yes’/active to ‘No’/disabled.
  5. The channel will be disabled.

Enable channel integration

To create a new channel integration, it is automatically enabled and active. You, or someone else, may temporarily disable it.

You can re-enable the integration to resume downloading orders and updating listings.

  1. Open ‘Settings’.
  2. Select ‘Sales channel integration’.
  3. Locate the integrated sales channel to enable.
  4. Click the status switch to toggle it from ‘No’/disabled to ‘Yes’/active.
  5. The channel will be re-enabled.

Remove channel integration

If you no longer wish to have Avasam connected to a sales channel, it can be easily removed. Once deleted, you will need to re-create the integration from scratch should you choose to re-use it.

To remove a channel integration:

  1. Open ‘Settings’.
  2. Select ‘Sales channel integration’.
  3. Locate the channel integration to remove.
  4. To open the integration, click the name.
  5. Click the red ‘Remove account’ button.
  6. Click ‘OK’.
  7. You will be returned to the list of channel integrations.
  • If you delete an integration and then reintegrate the same channel, the analytics and reports will not recognise orders from the two integrations as being from the same site.
     

Update/verify channel integration

If Avasam is having issues downloading from updating a sales channel, it can be easily checked. In ‘Settings’, select ‘Sales channel integration’ to ensure that you are connecting to the correct website end point.

To update/verify a channel integration:

  1. Locate the channel integration.
  2. To open the integration, click the name.
  3. Click ‘Reauthorise’.
  4. Check the ‘Authentication token’ is correct.
  5. Check the ‘Refresh token’ is correct.
  6. Check the ‘Client ID’ is correct.
  7. Check the ‘Client secret’ is correct.
  8. Click ‘Save’ to apply any updates/changes.
  9. You will be returned to the list of channel integrations.

    Excluding non-Avasam orders

    Avasam can download orders for products not linked in Avasam - This is useful if you don't immediately map listings after creating them. Alternatively, if you sell some of your own stock alongside Avasam orders, it can clutter up the order screen. Non-Avasam orders are deleted after 3 days if not for mapped products.

    To avoid seeing those orders:

    1. In ‘settings’, select ‘sales channel integration’.
    2. Find the relevant channel integration and click its name to open the integration.
    3. Scroll down to the 'additional settings' section heading.
    4. Click on the 'additional settings' section heading to open up the settings menu.
    5. Set the exclude non-Avasam orders switch to off, or grey.
    6. Click ‘save’ to apply any updates or changes to Avasam.
    7. You will be returned to the list of channel integrations.

    You cannot make exclude non-Avasam orders and split orders with unknown SKUs active simultaneously, only one at a time can be active, or neither.

    Splitting order containing Avasam and non-Avasam SKUs

    Where some of your orders contain a mix of Avasam and non-Avasam products, this setting allows you to process the Avasam products and not import the unknown items. When set to no, you will only import these orders if exclude non-Avasam orders is set to no.

    To enable this:

    1. In ‘settings’, select ‘sales channel integration’.
    2. Find the relevant channel integration and click its name to open the integration.
    3. Scroll down to the 'additional settings' section heading.
    4. Click on the 'additional settings' section heading to open up the settings menu.
    5. Set the split orders with unknown SKUs switch to on, or green.
    6. Click ‘save’ to apply any updates or changes to Avasam.
    7. You will be returned to the list of channel integrations.