1. Orders
  2. Order life cycle

Suppliers: Exporting open orders to FTP automatically

You can export open orders in your account to a file on an FTP server if a direct integration is not available.

Avasam suppliers who are using FTP to update stock levels and prices can now also export open orders via FTP into their system to complete the automation of the process. This saves time and reduces potential errors.

Please follow the below steps to export your open orders to FTP automatically:

1. Open the settings page.

2. Select exports.

3. In the export details dropdown menu, select orders export.

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4. Other details are required as shown below, and can be provided by the server provider - some will remain as the default settings, but you may need to change some for your server.

If you're unsure of the details required, or how to access them, please open a support ticket and our team will offer assistance.

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5. You will see a success message on the top right corner after you click save. The export should now be active.

When the files are exported, ensure your own system is importing the information correctly to avoid any problems that might not be immediately apparent.