Amazon channel integration

Integrating Amazon with Avasam allows you to download orders and control prices and stock levels

 

Avasam can be integrated with one or more Amazon accounts. This lets you download orders and update listings with stock levels.

The list of sales channel integrations has 4 columns:

  • The brand logo of a channel
  • The company name of a channel
  • The name of the specific channel integration
  • The status of the integration (a blue yes means that it is enabled, a grey no means it is disabled)

Creating a new Amazon integration

To create a new sales channel integration:

  1. Open ‘settings’ and select ‘sales channel integration’.
  2. Click the ‘add sales channel’ button.
  3. Click on the ‘add’ button next to Amazon and click ‘next’ to continue.
  4. Find your seller ID in Amazon Seller Central (please see step six).
  5. You must then select the country or site you’re selling in through this integration.
  6. Authorise your connection with Amazon using your ‘authkey’ provided by logging in to Amazon Seller Central.
  7. Once you've used your authkey, click on ‘settings’ and select ‘user permissions’.
  8. Click the button labelled ‘visit manage your apps’ then click on ‘authorise new developer’.
  9. Enter ‘Avasam’ as the developer’s name and enter the following developer ID: 538559612154. Click ‘next’.
  10. Tick both of the boxes and click ‘next’.
  11. The next screen will return your seller ID, marketplace ID and authorisation token.
  12. Record or copy these details and return to Avasam.
  13. Copy the provided seller ID into the seller ID field and copy the authorisation token into the auth key field. Click ‘next’ to continue.
  14. You will be returned to the sales channel list in Avasam, with a new row added for your new integration.

Disabling an Amazon integration

When you create a new channel integration, it is automatically enabled and active.

To temporarily disable the integration and stop it downloading orders and updating listings:

  1. Open ‘settings’ and select ‘sales channel integration’.
  2. Choose which integrated sales channel you want to disable and toggle the status switch from ‘yes’ to 'no'. The channel will then be disabled.

Enabling an Amazon integration

To allow an integration to resume downloading orders and updating listings:

  1. Open ‘settings’ and select 'sales channel integration'.
  2. Choose which integrated sales channel you want to enable and toggle the status switch from ‘no’ to 'yes'. The channel will then be re-enabled.

Removing an Amazon integration

If you no longer wish to have Avasam connected to an Amazon channel, it can be easily removed. Once deleted, you will need to re-create the integration from scratch should you choose to re-use it.

To remove the integration:

  1. Open ‘settings’ and select ‘sales channel integration’.
  2. Find the integrated sales channel you want to remove and click its name to open the integration.
  3. Click the red ‘remove account’ button and click ‘OK’ to confirm.
  4. You will be returned to the list of channel integrations.
  • Click ‘cancel’ if you decide not to delete the integration.
  • If you delete an integration and then reintegrate the same channel, the analytics and reports will not recognise orders from the two integrations as being from the same site.

    Updating or verifying Amazon integrations

    If Avasam is having issues downloading from a sales channel, the causes of this can be easily checked. In ‘settings’, select ‘sales channel integration’ to ensure that you are connecting to the correct website end point.

    To update or verify a channel integration:

    1. Find the relevant channel integration and click its name to open the integration.
    2. Click ‘reauthorise’.
    3. Check that the seller ID is correct and the correct site is selected.
    4. Check the ‘auth key’ is correct.
    5. Click ‘save’ to apply any updates or changes to Avasam.
    6. You will be returned to the list of channel integrations.
    • Click ‘cancel’ if you decide to not change/update the integration.