Account settings

Changing your password

Keeping your password confidential and secure is important

It's your responsibility to keep your password safe. If you think someone has access that shouldn't, you should change your password immediately.

1. In Avasam, open the settings menu.
2. Select 'account details' then click on 'change password'. Please note, Avasam passwords are case sensitive.
3. Enter your current password in the old password field to confirm that it is the account owner making the password change.
4. Enter the password you want to use in the new password field.
5. Enter the same new password in the re-type password field.
6. Click on 'save new password' then click the save button in the account details window.

Sellers: Updating your account details

It is important that Avasam has the right information about you.

This help article is written for our suppliers and may not be relevant if you are an Avasam seller. To access seller-specific articles, please follow this link.

The account details section contains information about you and your business. If something has changed since your initial login, or you made a mistake, you can review and edit this information at any time.

Mandatory fields are marked with an asterisk (*).

There is one drop-down menu at the top in which you will be required to select business or individual, depending on your current selling status. If you select 'individual' you will be required to enter your contact details, as well as the address details.

If you are a business seller you will also be required to enter your company name and trading address details.

The fields in this screen are:

Field	Description
Type of seller	Type of seller you are (Individual/Business) - to select from drop-down (Mandatory for all sellers)
Full name*	The name of the account owner
Email*	Your contact email address
Phone number*	Your contact phone number
Address details*	Your address details
Company details	Your company name, registration and VAT number (If applicable) - Mandatory only for business sellers.
Trading address	Your company trading address - Mandatory only for business sellers.

Change password

To reset your password, click the change password link then complete the following:

1. Enter your current password in the old password field.
2. Enter your new password (which must be different) in the new password field.
3. Re-enter the new password in the re-type password field. The new passwords must match exactly and are case sensitive.
4. Click save to apply the change.

Keeping your address and contact details up to date

Avasam needs to know your details to invoice you, and to stay in contact with you

Avasam uses the information you provide us for generating invoices for you, but also so that the team can contact you to discuss any queries or opportunities that arise.

We request some information when you sign up, but we also recommend that You check it periodically and ensure it's up to date, especially as your business grows.

To check and update your account details

1. Click on settings.
2. Click on account settings.
3. Check that your names, phone number and email address are correct.
   1. If not, then click in the field to edit and update the information.
   2. Click save when the details are correct.
4. Scroll down to check that your address is correct.
   1. If not, then click in the field to edit and update the information.
   2. Click save when the details are correct.
5. Avasam can also store company address, trading address and registered address.
6. If these are relevant to your business, then click in the field(s) to edit and update the information.
7. Click save when the details are correct.