Wish channel integration

Avasam can be integrated with one or more Wish accounts to download orders, confirm order dispatch, and update listings with stock levels.

New Wish integration

To create a new WIsh integration:

  1. Open Settings.
  2. Select Sales channel integration.
  3. Click the Add sales channel button.
  4. Click on the Add button next to Wish.
  5. Enter the name for this integration.
  6. Click Next’ to continue.
    1. Click on the Authkey button.
    2. Log into your Wish account in the new tab it opens (This will not appear if you are already logged in). 
    3. Click Allow access to give Avasam permission to connect to your Wish store.
    4. Click Confirm.
    5. Close the tab when it confirms the authorisation token has been saved.
    6. Back in Avasam, set your Default Currency, currently use the code UKP.
    7. You need to set a warehouse name, such as Default .
    8. Click Next.
  7. You will be returned to the sales channel list in Avasam, with a new row added for your new integration.

Ensure that your channel has stock updates enabled to ensure that your listings don't oversell.

  1. Click on the channel name.
  2. Click on additional settings.
  3. Toggle the switch for stock update to yes.
  4. Click save.

Disable channel integration

When you create a new channel integration, it is automatically enabled and active.

To disable the integration to stop it downloading orders and updating listings temporarily.

  1. Open ‘Settings’.
  2. Select ‘Sales channel integration’.
  3. Locate the integrated sales channel to disable.
  4. Click the status switch to toggle it from ‘Yes’/active to ‘No’/disabled.
  5. The channel will be disabled.

Enable channel integration

To create a new channel integration, it is automatically enabled and active. You, or someone else, may temporarily disable it.

You can re-enable the integration to resume downloading orders and updating listings.

  1. Open ‘Settings’.
  2. Select ‘Sales channel integration’.
  3. Locate the integrated sales channel to enable.
  4. Click the status switch to toggle it from ‘No’/disabled to ‘Yes’/active.
  5. The channel will be re-enabled.

Remove channel integration

If you no longer wish to have Avasam connected to a sales channel, it can be easily removed. Once deleted, you will need to re-create the integration from scratch should you choose to re-use it.

To remove a channel integration:

  1. Open ‘Settings’.
  2. Select ‘Sales channel integration’.
  3. Locate the channel integration to remove.
  4. To open the integration, click the name.Capture 70
  5. Click the red ‘Remove account’ button.
  6. Click ‘OK’.
  7. You will be returned to the list of channel integrations.
  • If you delete an integration and then reintegrate the same channel, the analytics and reports will not recognise orders from the two integrations as being from the same site.

    Update/verify channel integration

    If Avasam is having issues downloading from updating a sales channel, it can be easily checked. In ‘Settings’, select ‘Sales channel integration’ to ensure that you are connecting to the correct website end point.

    To update/verify a channel integration:

    1. Locate the channel integration.
    2. To open the integration, click the name.Capture 70
    3. Click ‘Reauthorise’.
    4. Check the ‘Authentication token’ is correct.
    5. Check the ‘Refresh token’ is correct.
    6. Check the ‘Client ID’ is correct.
    7. Check the ‘Client secret’ is correct.
    8. Click ‘Save’ to apply any updates/changes.
    9. You will be returned to the list of channel integrations.

    Wish

      Excluding non-Avasam orders

      Avasam can download orders for products not linked in Avasam - This is useful if you don't immediately map listings after creating them. Alternatively, if you sell some of your own stock alongside Avasam orders, it can clutter up the order screen. Non-Avasam orders are deleted after 3 days if not for mapped products.

      To avoid seeing those orders:

      1. In ‘settings’, select ‘sales channel integration’.
      2. Find the relevant channel integration and click its name to open the integration.
      3. Scroll down to the 'additional settings' section heading.
      4. Click on the 'additional settings' section heading to open up the settings menu.
      5. Set the exclude non-Avasam orders switch to off, or grey.
      6. Click ‘save’ to apply any updates or changes to Avasam.
      7. You will be returned to the list of channel integrations.

      Splitting order containing Avasam and non-Avasam SKUs

      Where some of your orders contain a mix of Avasam and non-Avasam products, this setting allows you to process the Avasam products and not import the unknown items. When set to no, you will only import these orders if exclude non-Avasam orders is set to no.

      To enable this:

      1. In ‘settings’, select ‘sales channel integration’.
      2. Find the relevant channel integration and click its name to open the integration.
      3. Scroll down to the 'additional settings' section heading.
      4. Click on the 'additional settings' section heading to open up the settings menu.
      5. Set the split orders with unknown SKUs switch to on, or green.
      6. Click ‘save’ to apply any updates or changes to Avasam.
      7. You will be returned to the list of channel integrations.