Using the credit notes report

This report allows you to review the credit notes raised for you by your suppliers

Credit notes are raised when an order your customer placed is cancelled after you pay for it. A credit note shows that the balance of your deposit in Avasam has been increased by the value of that order.

When you first start using Avasam, or if you have filtered out all available records, you will see the following screen:

 

Credit report empty

 

Once there is relevant data to display, or you have cleared the filter, you will see a report like this:

 

credit report filled

Credit notes filter

To filter information in the report:

  1. Enter the customer's details (name, email or postcode) in the search box or select a time period to filter the results shown.
  2. Click ‘apply’.

Note: Credit notes are also shown in the 'invoice' screen.