- Analytics
- Custom reports
Using the credit notes report
This report allows you to review the credit notes raised for you by your suppliers
Credit notes are raised when an order your customer placed is cancelled after you pay for it. A credit note shows that the balance of your deposit in Avasam has been increased by the value of that order.
When you first start using Avasam, or if you have filtered out all available records, you will see the following screen:
Once there is relevant data to display, or you have cleared the filter, you will see a report like this:
Credit notes filter
To filter information in the report:
- Enter the customer's details (name, email or postcode) in the search box or select a time period to filter the results shown.
- Click ‘apply’.
Note: Credit notes are also shown in the 'invoice' screen.