1. Service standards

Restricted postcodes and remote delivery locations

Certain locations within the UK are restricted for delivery by some of the major courier companies. Other areas are defined as remote locations where exact shipping charges cannot always be determined in advance, particularly for larger items.

We cannot guarantee that deliveries to these areas will always be possible or that additional delivery charges won’t apply.  

You may wish to protect yourself by restricting delivery postcodes within your Sales Channel should that option be available (not all Sales Channels permit this). 

Restricted and remote postcodes include:

AB10-16, AB21-25, AB30-35, AB39, AB41-43, AB51-53, AB36-38, AB44-45, AB54-56;

All BF prefixes;

All BT prefixes;


EH35-40, EH42-46;

FK14, FK17-21;

All GY prefixes;

All HS prefixes;

All IM prefixes;

All IV prefixes;

All JE prefixes;


All KW prefixes;

KY9-10, KY14-16;




TD1-8, TD10-14;


All ZE prefixes.


Postcodes highlighted in bold are restricted.