1. Service standards

Restricted postcodes and remote delivery / shipping locations

Certain locations within the UK are restricted for delivery / shipping by certain courier companies. Other areas are defined as remote locations where exact shipping charges cannot always be determined in advance, particularly for larger items.

We cannot guarantee that deliveries to these areas will always be possible or that additional delivery charges won’t apply.  

You may wish to protect yourself by restricting delivery postcodes within your Sales Channel should that option be available (not all Sales Channels permit this). 

Restricted and remote postcodes include:

Certain areas of Aberdeen: AB10-16, AB21-25, AB30-39, AB41-43, AB51-53, AB44-45, AB54-56;

British Forces postal addresses: All BF prefixes;

Belfast and Northern Ireland: All BT prefixes;

Certain areas of Dundee: DD6-11;

Certain areas of Edinburgh: EH35-40, EH42-46;

Certain areas of Falkirk: FK14, FK17-21;

Guernsey: All GY prefixes;

Outer Hebrides: All HS prefixes;

Isle of Man: All IM prefixes;

Inverness: All IV prefixes;

Jersey: All JE prefixes;

Certain areas of Kilmarnock: KA27-28;

Kirkwall: All KW prefixes;

Certain areas of Kirkcaldy: KY9-10, KY14-16;

Certain areas of Paisley: PA20-80; 

Certain areas of Perth: PH6-50;

Isle of Wight: PO30-41;

Certain areas of Galashiels: TD1-8, TD10-14;

Isles of Scilly: TR21-25;

Shetland Islands: All ZE prefixes.


Postcodes highlighted in bold are restricted.


To amend your shipping settings in Amazon: 

  • Select "account settings"
  • Select "shipping settings"
  • Select the template you wish to edit
  • From here, you can select the regions to which you can deliver
To amend your shipping settings in eBay
  • Select "account settings"
  • Select "business policies"
  • Either create a new or edit an existing postage policy
  • Scroll to the bottom and tick the box "Apply domestic postage rate table", or create a new postage rate table if you don't already have one
  • From here, you can select the regions to which you can deliver