Zencommerce channel integration

Avasam can be integrated with one or more Zencommerce websites to download orders, and update listings with stock levels.tempsnip2

The list of sales channel integrations has 4 columns:

  • The logo representing the type of channel integration.
  • The type of channel integration.
  • The name of the specific channel integration.
  • The status of the integration - yes/blue is enabled, no/grey

New sales channel integration

To create a new sales channel integration:

  1. In ‘Settings’, select ‘Sales channel integration’.
  2. Click the ‘Add sales channel’ button.
  3. Click on the ‘Add’ button next to ‘Zencommerce’.tempsnip4
  4. Enter the name for this integration.Enter account name
  5. Click ‘Next’ to continue.Configuration screen
    a. Base URL:
    i. Enter the base/root URL for your site
    (e.g. http://592775022.myzencommerce.com).
    b. Client ID:
    i. Enter your Zencommerce Client ID.
    c. Client Secret ID:
    i. Your Secret ID can be retrieved from your Zencommerce control panel.
    d. Orders download status:
    i. Select the order status that will trigger the order(s) to be downloaded into Avasam.
    e. Orders processed status:
    i. Select the order status which will trigger Avasam to send the orders to the site when Avasam dispatches them.
  6. Click ‘Next’ to continue.
  7. You will be returned to the sales channel list in Avasam, with a new row added for your new integration.sales channel list
  • Click ‘Cancel’ to return to the sales channel integration list without completing the integration.

    Disable channel integration

    When you create a new channel integration, it is automatically enabled and active.

    To disable the integration to stop it downloading orders and updating listings temporarily.

    1. In ‘Settings’, select ‘Sales channel integration’.
    2. Locate the integrated sales channel you wish to disable.
    3. Click the status switch to toggle it from ‘Yes’/active to ‘No’/disabled.
    4. The channel is disabled.

    Enable channel integration

    To create a new channel integration, it is automatically enabled and active. You, or someone else, may temporarily disable it.

    You can re-enable the integration to resume downloading orders and updating listings.

    1. In ‘Settings’, select ‘Sales channel integration’.
    2. Locate the integrated sales channel you wish to enable.
    3. Click the status switch to toggle it from ‘No’/disabled to ‘Yes’/active.
    4. The channel is re-enabled.

    Remove channel integration

    If you no longer wish to have Avasam connected to a sales channel, it can be easily removed. Once deleted, you will need to re-create the integration from scratch should you choose to re-use it.

    To remove a channel integration:

    1. In ‘Settings’, select ‘Sales channel integration’.
    2. Locate the channel integration you want to remove.
    3. To open the integration, click the name.Capture97
    4. Click the red ‘Remove account’ button to remove the integration.
    5. Click ‘OK’ to confirm.
    6. You will be returned to the list of channel integrations.
    • Click ‘Cancel’ if you decide to not delete the integration.
    • If you delete an integration and then reintegrate the same channel, the analytics and reports will not recognise orders from the two integrations as being from the same site.

      Update/verify channel integration

      If Avasam is having issues downloading from updating a sales channel, it can be easily checked. In ‘Settings’, select ‘Sales channel integration’ to ensure that you are connecting to the correct website end point.

      To update/verify a channel integration:

      1. This opens the current list of sales channel integrations.
      2. To open the integration, click the name.Capture97
      3. Click ‘Reauthorise’.Reauthorise account
      4. Click ‘Save’ to apply any updates/changes.
      5. You will be returned to the list of channel integrations.
      • Click ‘Cancel’ if you decide to not change/update the integration.