Avasam can be integrated with one or more Zencommerce websites to download orders, and update listings with stock levels.
The list of sales channel integrations has 4 columns:
- The logo representing the type of channel integration.
- The type of channel integration.
- The name of the specific channel integration.
- The status of the integration - yes/blue is enabled, no/grey
New sales channel integration
To create a new sales channel integration:
- In ‘Settings’, select ‘Sales channel integration’.
- Click the ‘Add sales channel’ button.
- Click on the ‘Add’ button next to ‘Zencommerce’.
- Enter the name for this integration.
- Click ‘Next’ to continue.
a. Base URL:
i. Enter the base/root URL for your site
(e.g. http://592775022.myzencommerce.com).
b. Client ID:
i. Enter your Zencommerce Client ID.
c. Client Secret ID:
i. Your Secret ID can be retrieved from your Zencommerce control panel.
d. Orders download status:
i. Select the order status that will trigger the order(s) to be downloaded into Avasam.
e. Orders processed status:
i. Select the order status which will trigger Avasam to send the orders to the site when Avasam dispatches them. - Click ‘Next’ to continue.
- You will be returned to the sales channel list in Avasam, with a new row added for your new integration.
Ensure that your channel has stock updates enabled to ensure that your listings don't oversell.
- Click on the channel name.
- Click on additional settings.
- Toggle the switch for stock update to yes.
- Click save.
- Click ‘Cancel’ to return to the sales channel integration list without completing the integration.
Disable channel integration
When you create a new channel integration, it is automatically enabled and active.
To disable the integration to stop it downloading orders and updating listings temporarily.
- In ‘Settings’, select ‘Sales channel integration’.
- Locate the integrated sales channel you wish to disable.
- Click the status switch to toggle it from ‘Yes’/active to ‘No’/disabled.
- The channel is disabled.
Enable channel integration
To create a new channel integration, it is automatically enabled and active. You, or someone else, may temporarily disable it.
You can re-enable the integration to resume downloading orders and updating listings.
- In ‘Settings’, select ‘Sales channel integration’.
- Locate the integrated sales channel you wish to enable.
- Click the status switch to toggle it from ‘No’/disabled to ‘Yes’/active.
- The channel is re-enabled.
Remove channel integration
If you no longer wish to have Avasam connected to a sales channel, it can be easily removed. Once deleted, you will need to re-create the integration from scratch should you choose to re-use it.
To remove a channel integration:
- In ‘Settings’, select ‘Sales channel integration’.
- Locate the channel integration you want to remove.
- To open the integration, click the name.
- Click the red ‘Remove account’ button to remove the integration.
- Click ‘OK’ to confirm.
- You will be returned to the list of channel integrations.
- Click ‘Cancel’ if you decide to not delete the integration.
- If you delete an integration and then reintegrate the same channel, the analytics and reports will not recognise orders from the two integrations as being from the same site.
Update/verify channel integration
If Avasam is having issues downloading from updating a sales channel, it can be easily checked. In ‘Settings’, select ‘Sales channel integration’ to ensure that you are connecting to the correct website end point.
To update/verify a channel integration:
- This opens the current list of sales channel integrations.
- To open the integration, click the name.
- Click ‘Reauthorise’.
- Click ‘Save’ to apply any updates/changes.
- You will be returned to the list of channel integrations.
- Click ‘Cancel’ if you decide to not change/update the integration.