Wayfair channel integration

Avasam can be integrated with one or more Wayfair accounts to download orders, and update listings with stock levels.

The list of sales channel integrations has 4 columns:

  • The logo representing the type of channel integration.
  • The type of channel integration.
  • The name of the specific channel integration.
  • The status of the integration - yes/blue is enabled, no/grey is disabled.

New sales channel integration

To create a new sales channel integration:

  1. Open ‘Settings’.
  2. Select ‘Sales channel integration’.
  3. Click the ‘Add sales channel’ button.
  4. Click on the ‘Add’ button next to ‘Wayfair’.
  5. Enter the name for this integration.
  6. Click ‘Next’ to continue.
  7. You should enter the details from your Wayfair account or account representative:
    • Supplier name.
    • Supplier ID.
    • FTP Details: Follow these instructions to retrieve your FTP details from Wayfair.

    i. Go to the Wayfair admin page and login.

    ii. Select the ‘Account Management’ menu, and ‘Supplier Account Details’.

    iii. Select ‘EDI/Marketing Data Transfer Methods’.

    iv. Select ‘FTP’ in the dropdown box at the top of the screen. v. Return to Avasam.

    • FTP host name.
    • FTP username.
    • FTP password.
    • Country
    • Order/stock file type: Select between ‘edi’ and flat’.
    • Order download folder name.
    • Processed order folder name.
    • Inventory file type: File type can either be ‘edi’, txt’ or ‘csv’.
    • Ship from name.
    • Product folder name.
    • Shipper address1.
    • Shipper address2.
    • Shipper city.
    • Shipper province.
    • Shipper postal code.
    • Shipper country.
    • Tax cost inclusive: Specify if your prices inclusive or exclusive of VAT (y/n).
    • Use channel tax: Specify if the tax rate is specified by Wayfair (y/n).
    • Stock update folder name.
    • Currency.
  8. Click ‘Next’ to continue.
  9. You will be returned to the sales channel list in Avasam, with a new row added for your new integration.

Ensure that your channel has stock updates enabled to ensure that your listings don't oversell.

  1. Click on the channel name.
  2. Click on additional settings.
  3. Toggle the switch for stock update to yes.
  4. Click save.
    Click ‘Cancel’ to return to the sales channel integration list without completing the integration.

    Disable channel integration

    When you create new channel integration, it is automatically enabled and active.

    To disable the integration to stop it downloading orders and updating listings temporarily:

    1. Open ‘Settings’.
    2. Select ‘Sales channel integration’.
    3. Locate the integrated sales channel to disable.
    4. Click the status switch to toggle it from ‘Yes’/active to ‘No’/disabled.
    5. The channel will be disabled.

    Enable channel integration

    When you create new channel integration, it is automatically enabled and active. You, or someone else, may temporarily disable it.

    To re-enable the integration to resume downloading orders and updating listings:

    1. Open ‘Settings’.
    2. Select ‘Sales channel integration’.
    3. Locate the integrated sales channel to enable.
    4. Click the status switch to toggle it from ‘No’/disabled to ‘Yes’/active.
    5. The channel will be re-enabled.

    Remove channel integration

    If you no longer wish to have Avasam connected to a sales channel, it can be easily removed. Once deleted, you will need to re-create the integration from scratch should you choose to re-use it.

    To remove channel integration:

    1. Open ‘Settings’.
    2. Select ‘Sales channel integration’.
    3. Locate the channel integration to remove.
    4. Click the name to open the integration.Capture 67
    5. Click the red ‘Remove account’ button.
    6. Click ‘OK’ to confirm.
    7. You will be returned to the list of channel integrations.
    • Click ‘Cancel’ if you decide to not delete the integration.
    • If you delete integration and then reintegrate the same channel, the analytics and reports will not recognise orders from the two integrations as being from the same site.

    Update/verify channel integration

    If Avasam is having issues downloading from updating a sales channel, it can be easily checked. In ‘Settings’, select ‘Sales channel integration’ to ensure that you are connecting to the correct website end point.

    To update/verify channel integration:

    1. Locate the channel integration.
    2. Click the name to open the integration.Capture 67
    3. Click ‘Reauthorise’.
    4. A new window will open.
    5. Check the details are correct, and update if necessary.
    6. Click ‘Save’ to apply any updates/changes.
    7. You will be returned to the list of channel integrations.
    • Click ‘Cancel’ if you decide to not change/update the integration.