{ } API Explorer Support

Administrative

Pending orders

This report summarises the orders awaiting dispatch, where the invoices have been paid by the seller. When you first login to Avasam, there will be no orders to show. If you specify a filter that is too strict, then it may also not show any orders. Pending orders empty Once the filter is cleared, or some orders have been imported, then you will see a screen like this: Pending orders filled

Pending orders filter

Information can be easily filtered by entering the customer’s details in the search/filter box, and/or by clicking on ‘Filter’:

  1. Date:
    a. Select to show sellers that have applied during the selected period, then clicking ‘Apply’.
  2. Search:
    a. Specify the sellers Business name /Contact name/ Email/ Postcode and filter out data that doesn’t match.
  3. Sub Source Status:
    a. Filter the orders shown based on their originating SubSource. Pending orders filter

Export pending orders

You can export and download the report that you have filtered using the ‘Export’ option. Select from three file formats:

  1. CSV file.
  2. Acrobat PDF file.
  3. Excel XLS file.
  • You can return to the main page at any time by clicking on the ‘Custom Reports’ link on the top left.

Return orders report

This report covers the orders which have had returns made against them, so you can look for patterns in the SKUs that are having issues, the people making the request, or even the sellers, in order to reduce your return rate and associated costs.

When you first login to Avasam, you’ll have no orders or returns, so you’ll see the ‘No Data’ screen – Alternatively, if a filter has been setup that excludes all the returns requests in the system, the same screen will be shown: Return orders report empty

Once the system is in use, and a return has been made (or you amend the filter), then the view will include some information, as shown here: Return orders report filled

Return orders filter

Information can be easily filtered by entering the customer’s details in the search/filter box, and/or by clicking on ‘Filter’:

  1. Date:
    a. Select to show sellers that have applied during the selected period, then clicking ‘Apply’.
  2. Search:
    a. Specify the sellers Business name /Contact name/ Email/ Postcode and filter out data that doesn’t match.
  3. Return Status:
    a. Select the return option and retrieve your data. Return orders filter

Export return orders

You can export and download the report that you have filtered using the ‘Export’ option. Select from three file formats:

  1. CSV file.
  2. Acrobat PDF file.
  3. Excel XLS file.
  • You can return to the main page at any time by clicking on the ‘Custom Reports’ link on the top left.

Stock history report

In order to keep an eye on the costs for holding your stock, and ensure you’re purchasing (or making) enough of the right items, you can use the Stock history report to monitor usage, and identify the best way to avoid shortages, without over ordering.

When you first login to Avasam, then you won’t have any products in the inventory, or sales, therefore the ‘No data’ screen will show.In addition, this screen can also show later if you setup a filter that excludes all the available information. Stock history report empty

Once the filter has been removed, or you have gone away and added some stock to your inventory, then you will see more information: Stock history report filled

Stock history filter

Information can be easily filtered by entering details in the search/filter box, and/or by clicking on ‘Filter’:

  1. Date:
    a. Select to show sellers that have applied during the selected period, then clicking ‘Apply’.
  2. Search:
    a. Specify the seller’s SKU full or partially, and filter out data that doesn’t match. Stock history filter

Export stock updates

You can export and download the report that you have filtered using the ‘Export’ option. Select from three file formats:

  1. CSV file.
  2. Acrobat PDF file.
  3. Excel XLS file.
  • You can return to the main page at any time by clicking on the ‘Custom Reports’ link on the top left.

Low stock report

The low stock report will help you to identify products that need to be ordered to avoid out of stocks– sellers won’t be happy if your products go out of stock for no good reason – they don’t make any money then, either.

When you first login to Avasam, you’ll have no stock, or you’ll have plenty of stock, and no sales to drive levels down. Alternatively, you may have set a filter which hides all the products. This is when you’ll see the ‘No data’ screen: Low stock report empty

Once your stock is in place and selling, and/or the filter has been cleared, then you will see this screen instead: Low stock report filled

Low stock filter

Information can be easily filtered by entering details in the search/filter box, and/or by clicking on ‘Filter’:

  1. Date:
    a. Select to show sellers that have applied during the selected period, then clicking ‘Apply’.
  2. Search:
    a. Specify the item’s SKU full or partially, and filter out data that doesn’t match. Low stock filter

Export low stock reports

You can export and download the report that you have filtered using the ‘Export’ option. Select from three file formats:

  1. CSV file.
  2. Acrobat PDF file.
  3. Excel XLS file.

Daily sales summary

This section focuses on the performance of yours and your seller’s sales for a given day, allowing you to break down how your products are selling, average order values, discounts, etc. Daily sales summa

  1. Sales:
    a. Total value: Total sales for today.
    b. Net sales: Net sales for today.
    c. Average order value: Average order value (Total sales divided by number of orders.
    d. Average item per order: Average number of items per order.
  2. Other transactions:
    a. Discounts: Total value of the discounts in today’s orders.
    b. Refunds: Refunds actioned today.
    c. Shipping charges: Total charged in shipping on orders today.
  3. Payment methods:
    a. Adyen: Total value paid for today’s sales via Adyen.
    b. Deposit: Total value paid for today’s sales via bank deposit.
    c. Other: Total value paid for today’s sales via other payment methods.
  4. Sales over time:
    a. The sales over time chart displays total daily sales over the last 6 month period.
  • You can return to the main page at any time by clicking on the ‘Custom Reports’ link on the top left.